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Christina F
MOUNT AIRY, MD | 2018 Chevrolet TraxOctober 5, 2021Overpriced oil change went up $20+?? Then they replaced the cap with out asking me. I planned on spending $50 as I have for the past several years and was charged almost $100. Did not have this experience before when it was Jeff Barnes. I will no longer be getting any service done at this location.Response from Antwerpen Chevrolet
October 6, 2021Good afternoon, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We should have asked permission before installing the cap and made you aware of cost associated with it. We apologize for our lack of communication and have issued a store credit for $50 to be used at your convenience. Thank you for the feedback and we look forward to being of service in the future. George CastanedaMichael C
WESTMINSTER, MD | 2007 Chevrolet 1500 SilveradoOctober 5, 2021I made an appt. for my truck. KC the service writer is very pleasant and knows everything about my truck . They took my truck for service on time and performed the service on time..Response from Antwerpen Chevrolet
October 6, 2021It is great to hear everything was done quickly and to your satisfaction! We will share with KC as it will bring a smile to her face, Thanks again for taking the time to leave us this information about your recent visit. Take care!Daniel C
LAUREL, MD | 2014 Chevrolet Impala LimitedOctober 3, 2021Appointment was set and got right in, waited a bit and then back in the game!Response from Antwerpen Chevrolet
October 4, 2021It is great to hear everything was done quickly and to your satisfaction! We will share your experience with Karl, it will surely brighten his day! Thank you!!William G
SYKESVILLE, MD | 2010 Chevrolet CamaroSeptember 21, 2021Oil ChangeRyan G
MARRIOTTSVILLE, MD | 2017 Chevrolet MalibuSeptember 20, 2021Slow repair times... Parts not in stock... Un-returned phone calls...Donna B
WESTMINSTER, MD | 2018 Chevrolet EquinoxSeptember 18, 2021Rely on service and up keep to keep my equinox in best possible condition. Service desk answered my questions. Being a recent widow I am dependent on their honesty! Thank you!Anastasia S
WESTMINSTER, MD | 2021 Chevrolet EquinoxSeptember 15, 2021It was great!George B
DAMASCUS, MD | 2017 Chevrolet SuburbanSeptember 10, 2021Friendly atmosphere.Edward C
WESTMINSTER, MD | 2019 Chevrolet TraxSeptember 5, 2021N/Brent S
ELDERSBURG, MD | 2018 Chevrolet MalibuSeptember 5, 2021Service on Malibu was great. Was completed quickly which we appreciate. Thank you KC and Team!